Contact Us

Before contacting NISTR staff please make sure you have read relevant content on this NISTR information web site, relevant form documentation correctly, and onscreen system help when logged into the NISTR service.

Please read our Who to contact and when page as queries could be for the DE Teachers Pay Team or a booking school.

If you are a substitute teacher on the NISTR service include you NISTR ID in all correspondence.

Office opening hours: Monday to Friday, 9:00am to 5:00pm (see below for telephone hours)

NISTR Administration 

PCS Unit

Education Authority - Ballymena Office

Ballee Centre

Ballee Road West


BT42 2HS


Telephone: 028 9056 6256 (9:00am to 12:00pm and 2:00pm to 5:00pm)